Gas Fireplace Repair

Greater Vancouver and Fraser Valley Emergency Gas Fireplace Repair Service and Cleaning

Do you need gas fireplace repair services? Natural gas fireplaces offer instant warmth and comfort to a room. Here is some information to keep your fireplace working safely and efficiently.

gas fireplace repair

Call a Gas Fireplace Repair Service Expert

Schedule annual inspections, cleaning and maintenance with a licensed gas contractor.

Gas Fireplace Repair & Service

When needing the services for a gas fireplace we recommend you hire a professionally trained and licensed gas fitter. They’ll ensure your equipment is installed and operating safely and operating to code.

You should be aware of all type of deceptive door-to-door sales tactics that claim to have FortisBC or Safety Authority backing. FortisBC and Technical Safety BC will never perform or authorize others to perform unsolicited inspections on home equipment, including meters, or visit homeowners to sell or repair any products.

What to look for when hiring a gas fireplace repair technician

Look for a gas contractor that:

  • is licensed with Technical Safety BC and employs certified gas fitters
  • is bonded and insured for liability and property damage
  • offers warranties covering service, repair, materials and labor
  • offers maintenance and service after installation and after warranties have expired
  • provides customer references
  • is in good standing when it comes to complains
  • After the service, ask the gas contractor for a copy of their completed service checklist.

Greater Vancouver and Fraser Valley Annual Gas Fireplace Cleaning & Maintenance Service

 Annual gas fireplace maintenance will increase the efficiency of your fireplace; and, it will make you feel confident about safety issues. When we tune up your gas fireplace we perform the following:
  • Check the entire Fireplace vent system and termination for condition and operation
  • An inspection of the explosion relief flappers and glass door gaskets to ensure a
    proper seal
  • An inspection of the burner, venturi, and air openings
  • An inspection of the gas valve, gas components, and pilot system
  • Refer to the manufacture’s manual to ensure proper log placement
  • Verify correct operation of all optional equipment; fans, thermostats, remote control, safeties etc.
  • Keep the fireplace area clear and free of combustible materials, flammables or items that could be damaged from high heat.
  •    inspecting the burner, gas valve, pilot system, door gaskets, venting and air openings
  • Clean the glass of fog (cloudy film) and re-install.
  • Clean the firebox and check for cracks or other defects.
  • Remove logs and clean any dirt, lint and dust from the main burner and pilot assemblies.
  • Clean all the burner ports and adjust the pilot flame.
  • Reinstall logs
  • Check for sufficient combustion air
  • Inspect the blower and motor assembly
  • Check for presence of carbon monoxide and gas leaks

Basic fireplace safety measures

Keep small children, pets and combustibles away from hot surfaces. Installing a safety screen and/or a fire-resistant hearth guard may help prevent young children from touching the glass panels of a natural gas fireplace.

If your fireplace is being installed in a home during construction or renovations, do not operate it until the area is thoroughly cleaned. Drywall dust and other contaminants may harm the fan, motors and burners.

Warning signs from your gas fireplace

If it happens that the pilot flame on your gas fireplace has gone out; or, after you turn on the main switch or thermostat the burners and pilot flame both die. If you cannot relight that pilot flame after several times, give us a call to discuss your needs. We carry many gas fireplace repair parts with us. The chances are that we can fix your gas fireplace in few hours.

If your fireplace is malfunctioning or in need of service, you’re likely to experience warning signs such as:

  • pilot light outages
  • “booming” noises upon ignition
  • delayed ignition (slow to start up)
  • excessive soot or corrosion inside the fireplace or on the vent
  • a “rotten egg” or sulphur smell (that’s the odourant in the natural gas) that may cause eyes to sting
  • symptoms of the presence of carbon monoxide: nausea, headaches, lethargy or other flu-like symptoms


Contact Us Today!

Some of the gas fireplace repair parts that we stock in our vans are:

  • Thermocouple
  • Thermopile(power generator)
  • Milli Volt Thermostats
  • Toggle Switches
  • Digital Timers
  • Remote Control Sets
  • Gas Controls
  • Pilot Assemblies
  • Piezo Ignitors
  • Gas Fireplace Blower and Fan Motors
  • Gas Fireplace Glass


Metro City Service Group Maintains and Repairs All Gas Fireplace Brands, Makes and Models in Greater Vancouver and the Fraser Valley:


Gas Fireplace Repair, Maintenance and Cleaning Service Locations:

Vancouver Burnaby New Westminster Richmond
Coquitlam Port Coquitlam Port Moody North Vancouver
West Vancouver Surrey Delta White Rock
Pitt Meadows Maple Ridge Mission Ladner
Tsawwassen Langley


Need To Upgrade/Replace or Remove Your Old Gas Fireplace in Greater Vancouver and Fraser Valley?

Our licensed and insured fireplace installers will install or remove your fireplace for you no matter how difficult or unique your situation is. Feel free to call us anywhere in Greater Vancouver and Fraser Valley for your gas fireplace installation and replacement questions and we will be happy to assist you in finding the right fireplace for your house or apartment. Contact US Now!

Over 125 REAL Google Reviews >> See for yourself on our Google Business Listing