Greater Vancouver and Fraser Valley Emergency Fireplace Service and Cleaning
natural gas fireplaces offer instant warmth and comfort to a room. Here is some information to keep your fireplace working safely and efficiently.
Call a Fireplace Service Expert
Schedule annual inspections, cleaning and maintenance with alicensed gas contractor.
When needing the services of a gas fireplace o we recommend you hire a professionally trained and licensed gas fitter. They’ll ensure your equipment is installed and operated safely and to code.
You should be aware of all type of deceptive door-to-door sales tactics that claim to have FortisBC or Safety Authority backing .FortisBC and Technical Safety BC will never perform or authorize others to perform unsolicited inspections on home equipment, including meters, or visit homeowners to sell or repair any products.
What to look for when hiring fireplace service technician
Look for a gas contractor that:
is licensed with theTechnical Safety BCand employs certified gas fitters
is bonded and insured for liability and property damage
offers warranties covering service, repair, materials and labor
offers maintenance and service after installation and after warranties have expired
provides customer references
is in good standing when it comes to complains
After the service, ask the gas contractor for a copy of their completed service checklist.
Greater Vancouver and Fraser Valley Annual Gas Fireplace Cleaning & Maintenance Service
Annual gas fireplace maintenance will increase the efficiency of your fireplace; and, it will make you feel confident about safety issues. When we tune up your gas fireplace we perform the following:
Check the entire Fireplace vent system and termination for condition and operation
An inspection of the explosion relief flappers and glass door gaskets to ensure a proper seal
An inspection of the burner, venturi, and air openings
An inspection of the gas valve, gas components, and pilot system
Refer to the manufacture’s manual to ensure proper log placement
Verify correct operation of all optional equipment; fans, thermostats, remote control, safeties etc.
Keep the fireplace area clear and free of combustible materials, flammables or items that could be damaged from high heat.
inspecting the burner, gas valve, pilot system, door gaskets, venting and air openings
Clean the glass of fog (cloudy film) and re-install.
Clean the firebox and check for cracks or other defects.
Remove logs and clean any dirt, lint and dust from the main burner and pilot assemblies.
Clean all the burner ports and adjust the pilot flame.
Check for sufficient combustion air
Inspect the blower and motor assembly
Check for presence of carbon monoxide and gas leaks
Basic fireplace safety measures
Keep small children, pets and combustibles away from hot surfaces. Installing a safety screen and/or a fire-resistant hearth guard may help prevent young children from touching the glass panels of a natural gas fireplace.
If your fireplace is being installed in a home during construction or renovations, do not operate it until the area is thoroughly cleaned. Drywall dust and other contaminants may harm the fan, motors and burners.
Warning signs from your gas fireplace
It happens that the pilot flame on your gas fireplace has gone out; or, after you turn on the main switch or thermostat the burners and pilot flame both die. If you cannot relight that pilot flame after several times, give us a call to discuss your needs. We carry many gas fireplace parts with us. The chances are that we can fix your gas fireplace in few hours.
If your fireplace is malfunctioning or in need of service, you’re likely to experience warning signs such as:
pilot light outages
“booming” noises upon ignition
delayed ignition (slow to start up)
excessive soot or corrosion inside the fireplace or on the vent
a “rotten egg” or sulphur smell (that’s the odourant in the natural gas) that may cause eyes to sting
symptoms of the presence of carbon monoxide: nausea, headaches, lethargy or other flu-like symptoms
Some of the gas fireplace repair parts that we stock in our vans are:
Milli Volt Thermostats
Remote Control Sets
Gas Fireplace Blower and Fan Motors
Gas Fireplace Glass
Metro City Service Group Maintains and Repairs All Gas Fireplace Brands, Makes and Models in Greater Vancouver and the Fraser Valley:
Need To Upgrade/Replace or Remove Your Old Gas Fireplace in Greater Vancouver and Fraser Valley?
Our licensed and insured fireplace installers will install or remove your fireplace for you no matter how difficult or unique your situation is. Feel free to call us anywhere in Greater Vancouver and Fraser Valley for your gas fireplace installation and replacement questions and we will be happy to assist you in finding the right fireplace for your house or apartment. Contact US Now!
Book your Annual System Inspection
Avoid Winter breakdowns, book your annual system inspection with Metro City Service Group and prevent future problems BOOK NOW!
Call or Text: 604-558-4545
Pilot light on my tank went out. Called Metro Heating and was forwarded to Reza who did an initial diagnosis over the phone and he gave me a quote for replacing the thermocouple. Within an hour, he arrived to service the tank and 20 minutes later, hot water again. Highly recommended for the level of service. - Danny Louie